Golden Star Casino Cookies Policy
This Cookies Policy explains how Golden Star Casino uses cookies and similar technologies when you visit our website from Australia or other locations. It describes what cookies are, why they are used, and the choices available to you to manage them.
Cookies help us provide a secure, consistent, and personalised experience. Some cookies are necessary for the site to function, while others support performance, preferences, and marketing. Where required, we will ask for your consent before placing non-essential cookies on your device.
What Cookies Are
Cookies are small text files that a website stores on your device (such as a computer, smartphone, or tablet) when you visit. They allow the website to recognise your device, remember certain information, and support features that make browsing smoother. Cookies can be set by the website you are visiting (first-party cookies) or by other organisations that provide services to that website (third-party cookies).
Cookies are widely used across online services, including iGaming platforms, to support important functions such as account login, security controls, language selection, and session continuity. Similar technologies may also be used, such as local storage, pixels, tags, and software development kits, which can perform related functions. For simplicity, we refer to these as cookies where appropriate throughout this policy.
Types of Cookies
Golden Star Casino uses different categories of cookies depending on their purpose. Some cookies are short-lived and are deleted when you close your browser (session cookies). Others remain on your device for a longer period (persistent cookies) so that settings and preferences can be remembered for future visits.
The main types of cookies used on our website generally include:
- Essential cookies - required for core site operations, including security and account access.
- Performance cookies - used to understand how the website performs and how visitors interact with it.
- Functional cookies - used to remember choices and provide enhanced features.
- Marketing cookies - used to deliver and measure advertising and promotional communications.
Some cookies may fit more than one category depending on how they are configured and used. We aim to classify cookies in a way that is clear and practical for users.
Essential Cookies
Essential cookies support the operation of Golden Star Casino and cannot be switched off through our cookie settings where they are strictly necessary for the service you request. These cookies are typically set in response to actions made by you, such as logging in, navigating between pages, submitting forms, or setting privacy preferences.
Examples of what essential cookies may do include:
- Maintain your session and keep you securely logged in while you move through account areas.
- Support fraud prevention and protect user accounts from suspicious activity.
- Enable critical site features such as page navigation, load balancing, and basic accessibility functions.
- Remember your cookie consent choices where this function is required to comply with applicable standards.
Without these cookies, the website may not function correctly, and some services you choose to use may not be available.
Performance Cookies
Performance cookies help us measure and improve how the Golden Star Casino website works. They allow us to understand which pages are visited most often, how users move around the site, and whether any errors occur. This information is used to improve usability, reliability, and overall service quality.
Performance cookies generally process information in aggregated or pseudonymous form. For example, we may use performance cookies to:
- Analyse traffic patterns and identify high-level usage trends.
- Test and monitor page load times and responsiveness across different devices.
- Detect broken links or technical issues so they can be fixed faster.
- Evaluate the effectiveness of site changes by comparing how users interact before and after updates.
We use these insights to maintain a stable experience, including during periods of high demand. Where a performance cookie is not strictly necessary, it will be used only in line with your cookie choices.
Functional Cookies
Functional cookies enable enhanced features and personalisation. They are used to remember the selections you make and to tailor certain elements of the website, so you do not have to re-enter information each time you visit. While these cookies are not always essential, they can significantly improve convenience and consistency.
Functional cookies may support features such as:
- Remembering language, region, or display preferences.
- Saving certain interface settings, such as layout choices or recently viewed areas.
- Supporting live chat tools or help widgets where enabled, so conversations remain consistent during a session.
- Reducing repeated prompts by remembering prior selections, such as dismissed notifications.
If you disable functional cookies, some customisation and convenience features may not work as intended, and certain preferences may reset between visits.
Marketing Cookies
Marketing cookies are used to help deliver advertising that is more relevant to your interests and to measure the effectiveness of campaigns. These cookies may track your visit across pages and may work with third-party advertising partners to build a profile of your interests. The information collected can be used to show you promotional content that is more likely to be relevant, including offers that may appear on external websites or platforms.
Marketing cookies may be used to:
- Measure whether you have engaged with a promotion and how you found the Golden Star Casino website.
- Limit the number of times you see the same advertisement.
- Support affiliate attribution where promotions are delivered through third-party referral channels.
- Assess campaign performance and improve how promotional budgets are allocated.
Disabling marketing cookies does not mean you will see no advertising. It means ads may be less tailored, and some measurement and reporting may be less accurate.
Managing Cookies
You have choices about how cookies are used on your device. Your options may vary depending on the browser, operating system, and device you use. In addition to any cookie preference tools we provide on the website, you can manage cookies through your browser settings.
Common ways to manage cookies include:
- Browser settings - most browsers allow you to block cookies, delete existing cookies, or receive a warning before a cookie is stored.
- Device controls - mobile devices may provide settings that affect tracking technologies used by apps and browsers.
- Clearing stored data - you can delete cookies and site data to remove previously stored identifiers, noting that some preferences may reset.
- Opt-outs where available - some third parties offer opt-out mechanisms for interest-based advertising.
Please note that blocking certain cookies can affect site functionality. For example, you may be logged out more frequently, some settings may not be saved, and parts of the website may not operate reliably. If you need assistance understanding your cookie options on Golden Star Casino, you can contact our support team at [email protected].
Third-Party Cookies
Some cookies on Golden Star Casino are set by third parties that provide services on our behalf. These may include analytics providers, advertising networks, affiliate platforms, security service providers, and customer support tools. Third-party cookies are governed by the privacy and cookie practices of the organisations that set them.
Third-party cookies may be used to:
- Provide aggregated reporting on website usage and performance.
- Help detect automated traffic, fraud patterns, or suspicious behaviour.
- Enable advertising delivery, frequency capping, and campaign measurement.
- Support embedded features such as content players or chat services, if present.
We aim to work with reputable providers and to use third-party services in a way that supports a secure and appropriate user experience. However, we do not control how third parties use cookies once they collect information through their technologies. If you want to learn more, you should review the relevant third-party policies and adjust your browser or device settings as needed.
Policy Updates
We may update this Cookies Policy from time to time to reflect changes to our website, the technologies we use, or evolving operational practices. When we make changes, we will update the content on this page and, where appropriate, provide additional notice through the website.
We encourage you to review this Cookies Policy periodically to stay informed about how Golden Star Casino uses cookies and what choices you may have. Your continued use of the website after an update means you acknowledge the revised policy applies from the time it is posted.
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